This means we meet HP’s highest standards, including our strong commitment to customer satisfaction and continuous improvement.

To achieve this premier level, we are staffed by HP-certified architects and engineers, who can help you plan, integrate, and support mission critical projects spanning the entire IT solution lifecycle.

When you choose to work with us, you can feel confident that we also have unparalleled access to HP’s premier service providers, and can offer you the highest levels of local expertise.

To our loyal HP customers:

I wanted to reach out to you regarding the recent announcements made by HP.  As a committed HP Partner, Decisive Business Systems is dedicated to helping you understand the meaning and impact of these changes to you, our valued customer.

Included among the announcements was the HP board’s decision to evaluate strategic alternatives for the Personal Systems Group business.  Although these may include a range of options, this was not an announcement of a shutdown of the company’s PC business. 

Having now heard directly from Todd Bradley and other members of HP’s senior leadership team, I can tell you that HP remains committed – now more than ever – to driving growth of its PC business.  A $42 billion business, PSG is the largest PC business in the world with #1 market share and profitability in the PC industry worldwide.

 HP is not taking its foot off the pedal now and is will continue to drive leading innovation across its PC portfolio moving forward.  You also can expect HP to continue the company’s strong and solid history of taking care of you, its valued customer.  You should absolutely feel comfortable and confident in buying HP just as you always have, despite the confusion HP’s competitors might be stirring.

 While there is uncertainty with change, I can tell you that I remain committed to HP and their products, and look forward to traveling on this journey with them.  I also can tell you that I remain committed to you and will continue to keep an open dialogue with you as we identify the best technology solutions to help you run and manage your business.  I encourage you to reach out to me with any questions. 

Regards,

Rick Rettinger
President, Decisive Business Systems

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